Forum Discussion
Attaching a sync-up tracker to a dog collar
The SyncUP TRACKER product page clearly says that it can be placed on a dog collar, and the SyncUP TRACKER app includes an option for using it to track a pet. But the device comes with only a long lanyard, and no apparent way to attach it to a dog collar.
The product support page and the user guide don't say anything about how to attach the SyncUP TRACKER to a dog collar. (T-Mobile does provide collar mounting instructions for an older tracking device, the SyncUP PETS, but that device is no longer available.)
What it needs is a collar mount like this kit (for a different device), but I can't find such a kit for the SyncUP TRACKER available anywhere.
I’ve tried asking T-Mobile directly how to do this, but gave up after waiting nearly an hour to speak with a representative.
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