Forum Discussion

SK22's avatar
SK22
Newbie Caller
3 years ago

Not able to view Cellular Data usage (iPhone 13)

Hello, I have a prepaid T-Mobile Connect plan and I’m not able to view how much Data I’ve used on my iPhone 13...under Settings-→ Cellular Data there is supposed to be an option to view ‘This Billing Period’ and/or ‘Last Billing Period’ but those options are not there for me

Under Settings→ Cellular Data all I can see is ‘System Services’ which shows the various apps and how much data they use...I can view my Data usage if I log into my T-Mobile online account but I would like to be able to also view that on my phone

  • Tmobile prepaid plans don't have detailed billing so you need to use an app to monitor your data usage.

  • gramps28's avatar
    gramps28
    Router Royalty

    Tmobile prepaid plans don't have detailed billing so you need to use an app to monitor your data usage.

  • SK22's avatar
    SK22
    Newbie Caller
    gramps28 wrote:

    Tmobile prepaid plans don't have detailed billing so you need to use an app to monitor your data usage.

     

    that’s disappointing...is that 100% confirmed?...and is it the same for all other service provider prepaid plans as well?

  • gramps28's avatar
    gramps28
    Router Royalty

    Yes for Tmobile, just Google Tmobile's terms and conditions for prepaid users. I'm not sure about other companies.

  • Cortez's avatar
    Cortez
    Network Novice

    I’m having the same issue with my iPhone 13 Pro Max on my postpaid magenta max.