Forum Discussion
Bait and Switch Help
How do I go about getting assistance with being Baited and Switched regarding my phone plan? In Feb of 2024 I reached out to Tmobile Text Customer Support to discuss upgrading my phones. I was very clear when asking for TOTAL BILL price from the rep. Rep said TOTAL BILL would be roughly $255. The bill has been $310 each month since.
Ive called monthly to try to remedy, but never get helped. Just a $60 bill credit and told a manager would call and that never happens.
What do I do next?
Im having the same problem.
Let’s talk LJ. Email me at dacarilife@gmail.com
I got done the same. I called to see how I could lower my bill, was “offered” the $1000 off iPhone 16 and my bill being $150. I accepted the offer and took care of all paperwork. As we speak I have not 1000 off and my bill is 325 dollars from 250. I now am paying full price for iPhone 16. There excuse is the 1000 off promo expired 🐂💩. I’m filling a lawsuit against them for the bait and switch method they use against us. If you would like to join me let me know I’m not stopping until they learn an expensive lesson. My Email is dacarilife@gmail.com.
