Forum Discussion

Shelfish's avatar
Shelfish
Roaming Rookie
2 years ago
Solved

"no data" option disappeared from account management

Why did the "no data" disappear from my son's manage account options?
  • dusit1301's avatar
    dusit1301
    12 months ago

    No Data option is back this morning finally thanks T-Mobile !

HeavenM's avatar
HeavenM
Community Manager
12 months ago
dusit1301 wrote:

No data option did not come back and it disappeared to all the lines on the account

Hmm that is really odd. Are you trying to manage the data on the app or the T-Mobile website? Would you mind sharing what plan you are on and what data options you do have?

I checked my account and I do see the No Data option, so I want to try and narrow down why you might not be seeing it.