Forum Discussion

Peteroh's avatar
Peteroh
Network Novice
3 years ago

Where's the airline wifi promised?

I just completed my 6th trans-Atlantic flight this year, and on NONE of them was I able to get wifi according to the confusing, inaccurate ‘instructions’ I’ve received from 611 and the web.  All were inconsistent and incorrect, for some reason.  Is this a bait and switch situation re the current offers / ads?  Going to speak with my old FTC friends from my time there.

  • Cali_Cat's avatar
    Cali_Cat
    Bandwidth Buddy
    Peteroh wrote:

    I just completed my 6th trans-Atlantic flight this year, and on NONE of them was I able to get wifi according to the confusing, inaccurate ‘instructions’ I’ve received from 611 and the web.  All were inconsistent and incorrect, for some reason.  Is this a bait and switch situation re the current offers / ads?  Going to speak with my old FTC friends from my time there.

    Your airplane must use Gogo internet service for this benefit. Also only the following airlines are included:

    • Alaska Airlines
    • American Airlines
    • Delta Airlines
    • United Airlines

     I haven’t flown internationally, but every Alaska Airline flight I’ve taken in the US works fine.