Forum Discussion

Ju5t's avatar
Ju5t
Network Novice
2 years ago

When does the infight wifi refresh

So when getting on a flight that has t mobile you can choose from the 1hr session or the 4 full free flight sessions. My question is when does the 4 session reset? Is it every billing cycle or every year? 

  • Hey there @Ju5t It is key to understand exactly when benefits start over so you know when you can take full advantage. The four full sessions are on a calendar year rotation so they will refresh in January. 

  • gramps28's avatar
    gramps28
    Router Royalty

    My guess is every flight since I used my hour on my return flight even though I used an hour on my flight to Chicago.

  • Ju5t's avatar
    Ju5t
    Network Novice

    Yeah I understand that the 1 hr ones are unlimited. Cuz I've used those ones a lot. Yet the FULL session ones which gives you only 4 doesn't show the fresh time nor does t-mobile show any thing one when it does refresh. I went on a fight for 4 hrs and used it back and forth which left me 2/4. Now I used another one. So next year will it refresh or what's the deal?

  • HeavenM's avatar
    HeavenM
    Community Manager

    Hey there @Ju5t It is key to understand exactly when benefits start over so you know when you can take full advantage. The four full sessions are on a calendar year rotation so they will refresh in January. 

  • Ju5t's avatar
    Ju5t
    Network Novice

    Thank you! Finally someone 🙌 👏 

  • DawnR's avatar
    DawnR
    Network Novice

    Thank you for this answer @HeavenM ! I was looking for the same. One follow-up question, do you get 4 four-hour sessions PLUS unlimited 1-hour sessions per calendar year, or is it 4 four-hour sessions OR unlimited 1-hour sessions? 

  • HeavenM's avatar
    HeavenM
    Community Manager
    DawnR wrote:

    Thank you for this answer @HeavenM ! I was looking for the same. One follow-up question, do you get 4 four-hour sessions PLUS unlimited 1-hour sessions per calendar year, or is it 4 four-hour sessions OR unlimited 1-hour sessions? 

    PLUS 😻😃