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mmorri16's avatar
mmorri16
Network Novice
3 years ago

Switched from ATT, Now Major Problems

Hello Everyone,

 

I had pre-paid with ATT on a Phoneix LG phone.  Since switching to T-Mobile a little over a month ago…

 

-I can’t send images

-I can’t reply on group texts

-Randomly a few times a day, my phone will not let me text or call until I restart.  (Friends who have tried to call are reporting it goes right to Voicemail during these times.)

 

To make matters worse, T-Mobile over charged me on my last bil, but they have promised to restore those funds eventually.  

  • since its a device not from TMO you might have to make changes to your APN settings.

     

    https://www.t-mobile.com/support/devices/not-sold-by-t-mobile/byod-t-mobile-data-and-apn-settings

     

    specifically..

     

    • Name: T-Mobile
    • APN: Fast.t-mobile.com (for LTE devices) or epc.tmobile.com (for non-LTE devices)
    • Proxy: <Not set>
    • Port: <Not set>
    • Username: <Not set>
    • Password: <Not set>
    • Server: <Not set>
    • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
    • MMS proxy: <Not set>
    • MMS port: <Not set>
    • MMS protocol: WAP 2.0
    • MCC: 310
    • MNC: 260
    • Authentication Type: <Not set>
    • APN Type: default,supl,mms OR Internet+MMS
      • Default Android provides a text field to enter: default,supl,mms.
      • Samsung provides an Internet+MMS radio button to select.
    • APN Protocol: IPv4/IPv6
    • APN roaming protocol: IPv4/IPv6 or IPv4 only when roaming internationally
    • Turn APN on/off: Grayed out unless there are multiple APNs
    • Bearer: Unspecified