Forum Discussion

Salsero2024's avatar
Salsero2024
Newbie Caller
7 months ago

Increase Bill Payment

Just got a message that my bill will increase. What benefit I receive, if any, for having to pay more? Aside from just getting the message of “hey we are increasing your bill!” Don’t you guys think we and the consumers deserve an explanation to “why?”

  • “Inflation shouldn’t be an excuse to jack up prices just because you can get away with it. But that’s The Carriers’ way,” said Mike Sievert, CEO, T-Mobile.

    They’re just another carrier now.

  • omgpanic's avatar
    omgpanic
    Roaming Rookie

    As a long time customer for many many years, throughout all the terrible coverage to where it’s finally decent. This price increase is a slap in the face.

     

    I’ll be looking at other services now. T-Mobile isn’t the deal it once was. Just start calling yourself Verizon 2.

  • Geneo's avatar
    Geneo
    Newbie Caller

    I will also be looking for another service, I got T-Mobile because I thought 50 a month was great, and I also have 2 kids in school so I really need it, but they keep raising my bill and I can't afford the 165, that I am being charged.

  • syaoran's avatar
    syaoran
    Transmission Titan

    The bill increases go towards maintaining and upgrading all of those towers that you, as a customer, rely on for your service.  Partnerships with companies like SpaceX to provide satellite service where T-Mobile service is not available, and many other things.  

  • omgpanic's avatar
    omgpanic
    Roaming Rookie

    hahahaha, it absolutely is not. It’s going right into the CEO and shareholders pocket. So weird to shill for a company that absolutely does not care about you.

    They advertised a plan with no price increase to sell people and now they have increased their prices. Pretty crappy thing for a company to do to their customers.

    T-Mobile is just Verizon 2. They are no longer the underdog and are now doing the same crappy things that other carriers do.