Forum Discussion
Cancelled but still got collections
I cancelled my service back in Aug and paid the balance then i got a collections in the mail today saying i owe money for not paying my bill. Then i was told my service was NEVER turned off and i st...
If you cancel on your due date you will receive another months bill . You need to cancel before your next billing cycle . For me my billing cycle is the 24th and payment is on the 16th of the following month, so if I wanted to cancel my service I would need to do it the 23rd or before to avoid another months payment.
