Forum Discussion

ihatetmob's avatar
ihatetmob
Network Novice
29 days ago

Billing issues

Signed up for two new lines and two free tablets. For 8 months they continue to bill for tablets and a higher rate then agreed.  Keep telling me someone will call back and adjust account.  They never call back. Terrible service. 

  • syaoran's avatar
    syaoran
    Transmission Titan

    All promotion and billing related issues need to be addressed with Customer Care or the T-Force Team.  You can reach Customer Care by calling 611 from your T-Mobile line.  You can reach the T-Force Team by sending a DM to T-Mobile on Facebook or Twitter/X.