Forum Discussion
Inseego M2000 Doesnt Work For Gaming on 5G
I was told the 5G inseego MiFi 2000 would work with anything and would allow me to play Xbox One on it. I ended up connecting with my phone and laptop but unable to do so with my Xbox. I ended up messaging inseego because I thought it was an inseego issue. They replied to me saying this:
“Hello,
The issue you are seeing is a result of some backend network handling changes made on the T-Mobiles side for their 5G network. Forcing the M2000 to 4G only is a possible fix for the issue while it is being worked out. This can be done with the following steps.
First, on a device connected to the M2000 open a browser and navigate to 192.168.1.1
Once you land on this page sign-in in the top right corner. (By default the admin password will be the same as the default WiFi password if it has not been updated)
Go to Settings > Advanced, the page you land on after clicking Advanced should be the Network tab, locate Network Mode Selection, change this from Auto to LTE/UMTS, save the changes at the bottom of the page.
Reboot the M2000, this change may take a few minutes to take effect, retry the connection from your console.
Here is how to get a hold of us if needed.
Inseego Support
Phone: 877-698-6481
Email: technicalsupportus@inseego.com”
I switched to 4G LTE and was able to finally get online for the Xbox Multiplayer. I wouldn’t of bought a 5G hotspot if I was going to have to only use 4G LTE. I got this because I’m away half the year due to work. Is T-Mobile going to have this issue fixed or will this be a continuous problem? If it won’t be fixed, I’d probably go in a different direction regarding providers
- RoscoRoaming Rookie
I need to correct myself. I can log on to my xbox account with 5G but can’t multi-game on XBL. Still no game chat either.
- AgronaXNewbie Caller
What I have done as a work around is drop it down to 4g, and ensure the network (Cell/Device/Mobile network) is set to IPv4. When using IPv6v4 setting, UDP was not working. I still have decent speeds, and low enough latency.
- RoscoRoaming Rookie
Call the manufacture Inseego tech support they help me get everything up and running forXBL. 5G and party chat.
- RoscoRoaming Rookie
Nope I use 5G. The two changes I made were to 1. APN (changed to B2B.mobile.com) and 2. Locked it into IPv4. Both found in the Advance settings under networks. Changing to 4G LTE did solve playing online, but did not the party chat issue. I now have 5G and party chat with these changes THANKS to Inseego IT team. NO THANKS to T-Mobile.
Hope this helps
- Carlos9Newbie Caller
Hey Guys!
Sorry to join the party late, but I got really tired on playing on the slow 4G LTE service when I’m clearly paying for 5G!
Below, I copied and pasted the instructions that were sent to me by the Inseego Engineer. It actually worked the first time too.
As long as you follow the instructions, you should be good to go!
Instructions:
- First, I will explain the main goal of this process. On the touch screen of the M2000 go to Menu > About, locate the IP address at the bottom of the About section. The IP address will read 192.0.0.2, this is what the M2000 thinks its internet IP is. The goal is to get this to a different IP address, something other than 192.0.0.2.
- Next, on a device connected to the hotspot, open a browser and navigate to http://192.168.1.1
- Once you land on this page sign-in in the top right corner. (By default the admin password will be the same as the default WiFi password if it has not been updated, If the password has not been updated it will prompt you to do so.)
- Go to Settings > Advanced, you will want to be on the Network tab under advanced, scroll down, and locate APN, add a custom APN and enter Fast.t-mobile.com all lowercase with the capital F. save the changes below. Hold the power button on the hotspot and choose the option to restart it. After the device regains service try using any application that was failing.
- (If you are on a phone, these options will be in a pop-out menu on the left-hand side)
Hopefully this helps some people out :)
- tmo_mike_cModerator
This is a good question. A couple things. I’d make sure the device is updated to the latest version. After that, make sure to restart it and try connecting to 5G again. You could then have our Tech Care team file a Trouble Ticket for this issue. Just a headsup, though you can us 5G services for casual gaming, but isn’t recommended for competitive gaming.
- RoscoRoaming Rookie
Multi-player gaming works great on my xbox one (5G or 4LTE). The only issue I’m have is with the party chat on my xbox. My xbox and controller have the latest updates and my NAT is Open, still no party chat. Any suggestion would be appreciated.
Thanks Rosco
- KogekiNetwork Novice
Before June this year (2021) I was able to play on my m2000 on 5G no problem but now I can’t so it has only happened very recently
- BootleggerjonesNetwork Novice
My m2000 worked great for the first 2 months i used it , the device made me do an update on June 6 2021 after that I havent been able to play warzone. I can get on xbox live and play any other game just no warzone or party chat which is super annoying. 1 star would not recommend
- AceprojectxTransmission Trainee
I am unable to use voice in discord or play Escape from Tarkov on 5G.
I switched from AT&T broadband cause of the much better speeds and latency Tmobile had on 5G. Now I feel like I been caught in a trap.
Related Content
- 3 years ago
- 3 years ago
- 2 years ago
- 2 years ago