Forum Discussion
clmuffly
3 years agoNetwork Novice
Help Desk Failures!
Has anybody else had the repeated experience on calling the help desk and not getting a resolution to your problem???
fireguy_6364
3 years agoModem Master
you can try their social media platform route. Facebook or Twitter will land you with tier 2 support instead of the call in tier 1 support.
just dont post on their main pages. private message them only.
what was the issue you were trying to get fixed?
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