Forum Discussion

mrose's avatar
mrose
Newbie Caller
2 years ago

T-Mobile 5g internet not supporting wpa3

My home windows 11 computer with Intel wi-fi, will not sync with wpa-3.   The t-mobile device is set to wpa2-wpa-3 (default) setting.  I know my computer wi-fi is working as I can use a wi-fi router I have and it connects every time at wpa-3.  I have the latest version of the Intel firmware for their wi-fi adapter.  Is there a way I can force the T-Mobile router to wpa-3?   Or is there a firmware upgrade for the t-mobile device that addresses this issue?

  • mrose's avatar
    mrose
    Newbie Caller

    yes.   Only way I do changes is through the T-Mobile Android phone app

  • Montyreid's avatar
    Montyreid
    Network Novice

    About a month ago, we lost the ability to reach most (not all) websites through the Nokia Gateway. Everything works fine through the phone hotspot. We are on our third gateway without resolution. Any ideas?  I’ve already spent close to 2 hours with tech support to no avail.