Forum Discussion
Jess-P
2 years agoNewbie Caller
Sagemcom Fast 5688W Gateway keeps turning off and on again
Hi! I need some help because my Sagemcom Fast 5688W Gateway keeps turning off and on again. When it’s on, it works just fine, but then my device disconnects and when I look over to my modem it’s rebo...
- 2 years ago
Thanks everyone for your suggestions and support! I heard back from Sagemcom who suggested resetting the modem. I did and it seems to have worked. A little annoying to have to do setup all over again, BUT very grateful it worked. For anyone with this issue in the future, try this and the other helpful suggestions in this thread. Hope it works!
magenta5747884
2 years agoNetwork Novice
Use a more powerful USB-C adapter. I used a Samsung 45w USB-C charger that my phone uses. It fixed mine from rebooting. The 15w one it comes with is not powerful enough for the unit when its used heavy.
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