Forum Discussion
printer wont connect
5G gateway won`t connect to my Cannon 452 printer
This will work for any older 2.4GHz device. Worked for our cameras and lights and printers. In “Network” you can add another network by pressing the magenta +, give the new network a unique name, change the frequency to 2.4 only and the protocol to WPA2, leave the rest as is. Let the router update then search on your device for the new 2.4 network.
- bukoverNewbie Caller
This will work for any older 2.4GHz device. Worked for our cameras and lights and printers. In “Network” you can add another network by pressing the magenta +, give the new network a unique name, change the frequency to 2.4 only and the protocol to WPA2, leave the rest as is. Let the router update then search on your device for the new 2.4 network.
- HazardHouseNewbie Caller
Thank you bukover and anabanana! Your advice worked perfectly. My HP printer is now operational thanks to your tips. I had spent over an hour on the phone with T-Mobile support trying to get my printer to connect to the wireless network. The support team were very nice and tried everything but unfortunately it did not resolve the problem. I realized that because my printer is an older model, it will only work on a 2.4Ghz frequency. Thank you again!
- tomwilBandwidth Buff
Furman wrote:
5G gateway won`t connect to my Cannon 452 printer
Your MX452 printer is probably not WiFi-6 compatible. It appears it needs 802.11b/g or n, and/or WPA2.
If you have the Nokia gateway, you can modify your settings to allow non-WiFi6 connectivity by trying one of the following:
- Activating and renaming the SSID of one of the 2.4GHz channels so that it is not name shared (basically allowing non-WiFi6 access)
- Lowering the 2.4GHz transmission mode to an older standard (example, ax/g to n/g)
- Lowering the encryption (WPA) to an older standard (example, WPA3 to WPA2)
- trex457Newbie Caller
I’m having difficulty with my Canon MG3620 printer also. The problem with this model is that does not have a screen display, so I can only connect by using the app. Usually, to set up, the printer will broadcast its own wifi (which I then connect my phone to) and finish set up through the app.
However, the printer’s wifi can’t seem to get up and running. I have the new, gray TMobile gateway and there are no setting options to change the SSID or transmission mode.
- trex457Newbie Caller
I have the black KVD21.
- aio57Newbie Caller
I am facing two issues
1 I’m having difficulty with my Canon MG3620 printer also. The problem with this model is that it does not have a screen display, so I can only connect by using the app. Usually, to set up, the printer will broadcast its own wifi (mini militia apk) and finish set up through the app. However, the printer’s wifi can’t seem to get up and running. I have the new, gray TMobile gateway and there are no setting options to change the SSID or transmission mode.
2 5G gateway won`t connect to my Cannon 452 printer
- anabanana_Newbie Caller
Thank u bukover! I have an older printer. I couldn’t figure out why it would not connect to wifi sometimes. I did exactly what you said and it worked! Thanks again!
- mdruckusNewbie Caller
Bukover has the literal only solution to this! Finally, after four hours of pulling my hair out! Thank you!!!!
- BlueSurfTransmission Trainee
My printer was fine, however my Chamberlin Q opener would not connect. The reason is some of our devices see the T-Mobile Gateway as a cell phone.
You will need to add a router like this one. Just plug it in the back and you are set.
Give it the name and password you used before you hooker up the T-Mobile 5G. My devices work perfectly now.
- SacoochNetwork Novice
I ran into the same issue with my Canon image class MF232w. I had to go to the SSID settings in the printer and enter my Gateway router password manually on the printer. Connected immediately.
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