Forum Discussion
My G4SE received newer firmware version 1.03.20
I finally started to wonder about a user’s suggestion about (hard) resetting the router using the back button and decided to give it a whirl. To my surprise, after i was setup i checked the firmware ...
I'd recommend contacting TMobile for a replacement. Ask for a G4AR.
Just ordered replacement gateway but the T-mo tech could not guarantee it would be the G4AR. they said the AR and SE are identical but clearly that can not be true coming from 2 different companies. Will see what results I get in a couple weeks. Right now it reboots randomly about every 24 hours or less. I did catch once the error code "Unsupported SIM ... Error: SIM003" but that did not seem helpful for T-mo to diagnose anything. Will update with my results.
