Forum Discussion

Mrshymer88's avatar
Mrshymer88
Network Novice
2 years ago

modem

I'm confused I got sent two modems I the mail should I send one back?

  • HeavenM's avatar
    HeavenM
    Community Manager

    Hi @Mrshymer88 I would be confused too if I got an extra device that I wasn’t expecting. I suggest you contact our support teams to make sure that an extra line didn’t get added in error and they can provide you with a return label for the additional device. You can use the contact methods in the link I provided or you can message us on Facebook or X by selecting the social media icon at the bottom of this page. 

    Have a great day!