Forum Discussion

jlegato's avatar
jlegato
Newbie Caller
3 years ago

internet security key

to connect my WIFI to my t mobile internet, it says for me to enter my network security key

 

what and where do i get the key?

  • Darko66's avatar
    Darko66
    Channel Chaser

    There are more knowledgeable folks here, so hopefully this is helpful and, if not, someone will correct me.

    Although it’s not always the case, I think in this instance, “network security key” probably just means password.

    So, if you are just setting up the gateway, it’s one of the keys/passwords on the label on the bottom of the unit.

    If the unit is already setup, it should be the wi-fi password you created then. However, if you’re trying to connect the T-mobile Internet app to the gateway it would be the administrator password that was created when you did the setup. I think the two passwords (wi-fi and administrator) can be the same, but it’s usually best if they’re different.

  • syaoran's avatar
    syaoran
    Transmission Titan

    I always recommend factory resetting those and using the app to set them up from scratch.  That way, you go through everything without guessing what happened to it with the person who potentially had it before.

  • Classy's avatar
    Classy
    Newbie Caller

    Thank you Darko66 your advice worked like a charm

  • Rchabot's avatar
    Rchabot
    Newbie Caller
    Darko66 wrote:

    There are more knowledgeable folks here, so hopefully this is helpful and, if not, someone will correct me.

    Although it’s not always the case, I think in this instance, “network security key” probably just means password.

    So, if you are just setting up the gateway, it’s one of the keys/passwords on the label on the bottom of the unit.

    If the unit is already setup, it should be the wi-fi password you created then. However, if you’re trying to connect the T-mobile Internet app to the gateway it would be the administrator password that was created when you did the setup. I think the two passwords (wi-fi and administrator) can be the same, but it’s usually best if they’re different.

    Thank you! It worked! You’re the best!!!