Forum Discussion
oldsniper
11 months agoNewbie Caller
Dead Gateway
My gateway just died. No power. No lights or any indicators on the gateway. The AC plug is OK. This gateway is only a few weeks old - my last gateway worked for 2 years, then stopped doing wiFi. It is a SAG FAST5688W 5G GATEWAY BLK .
I need a new Gateway. What is the best and quickest way to get a new one?
Thanks, henry51. That works.
- henry51LTE Learner
@oldsniper, at a T-Mobile store they will be able to take back your defective unit and give you a new one on the spot. https://www.t-mobile.com/stores/locator/
- oldsniperNewbie Caller
Thanks, henry51. That works.
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