Forum Discussion
Change WiFi (not admin) password on gateway
Hi
Recently switched to T-Mobile home 5g. I am pretty sure my box model is Sagemcom Fast 5688W. The interface on my PC Browser 192.168.12.1 is very basic and so I installed the app, T-Life, on my phone.
I am trying to change the WiFi password but there is only an option to change the admin password. I called the support desk and spent an hour on the phone but she kept telling me to change the admin password- there was a language barrier I guess, couldn't make her understand what I wanted.
I see an option to share the WiFi password but none to change it.
Also, I see an option to create a new WiFi network- so is that what I do? create a new n/w with a new pwd and then disable the default one?
TIA
I don't think the T-Life app lets you change a password for the WiFi. I ended up creating a new network with my own password and then deleted the default WiFi n/w that came with the box. Some older threads refer to a T-Mobile internet app. While I can find this app in Google Play Store and am able to install it, it requires some other "hub" app which doesn't seem to be available anymore
when I tried to install that on my Windows PC it said the app is not available.
You can change the Wi-Fi password in the T Life app. Keep in mind that this will require every device that is connected to be re-connected by you.
T Life app instructions to change Wi-Fi Password:
Tap Internet (at the top). Tap My Wi-Fi (at the top).
In the My networks section, tap the > (right arrow) for the network you want to change.
In the General details section, tap the eye symbol in the Wi-Fi network password box.
Edit the password.
Tap Save at the bottom.
It takes a few minutes to update the gateway. Any devices that are connected to this network will need to be re-connected with the updated password.
With the original default WiFi n/w I could see the eye icon and tap on it but the pwd field remained write-protected.
I don't seem to have that problem with the new n/w I created.
Thanks anyway
I don't think the T-Life app lets you change a password for the WiFi. I ended up creating a new network with my own password and then deleted the default WiFi n/w that came with the box. Some older threads refer to a T-Mobile internet app. While I can find this app in Google Play Store and am able to install it, it requires some other "hub" app which doesn't seem to be available anymore
