Forum Discussion
Jonalisa
4 years agoRoaming Rookie
Why am i not getting good service with Pixel phones?
I have a home business and have used a Pixel 2XL and now a Pixel 4a. I get terrible service. I sometimes cannot make calls, send texts, don't receive texts... Yet people can call me, although sometim...
- 4 years ago
@magentatechie Any help with these settings?
MU401
4 years agoNetwork Novice
magentatechie wrote:Hey there! Sorry you’re having issues with your Pixel phone on the T-Mobile network. Have you checked your APN settings to make sure everything is correct?
Settings > Network & internet > Mobile network > Advanced > Access Point Names
- Name: T-Mobile US
- APN: fast.t-mobile.com
- Proxy: <Not set>
- Port: <Not set>
- Username: <Not set>
- Password: <Not set>
- Server: <Not set>
- MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
- MMS proxy: <Not set>
- MMS port: 80
- MCC: 310
- MNC: 260
- Authentication type: <Not set>
- APN type: default,supl,mms,xcap
- APN protocol: IPv4/IPv6
- APN roaming protocol: IPv4
- APN enable/disable: <greyed out unless there are multiple APNs>
- Bearer: Unspecified
- MVNO type: None
- MVNO value: Not set
Thanks so much! Was getting awful reception on my Pixel 5a. The only setting I saw different on my existing APN was that APN Protocol was set to IPv6 only. I created a new APN with the settings above, and switched that to active and my signal improved immediately!
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