Forum Discussion

lfwss223's avatar
lfwss223
Network Novice
2 months ago

Unlocking IPhone 12 pro max

OK so here is my question …  my son (one of 4 lines on my plan)  purchased a new Iphone directly from Apple.  He will be swapping out his current phone (iphone 12 pro max ) that is fully paid off.  All our phones are paid in full yet only two are showing unlocked (mine and my fathers).  Sons and daughters still showing locked.  Why if they are paid off?  When my son swaps the phones, he will be gifting the 12 pro max to his dad to take to his carrier.  how can we get the phone unlocked?