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Mustapha's avatar
Mustapha
Network Novice
2 months ago
Solved

Request for iPhone 12 Pro Max SIM Unlock – T-Mobile USA

I am writing to formally request the SIM unlock of an iPhone 12 Pro Max that is currently locked to the T-Mobile USA network. Please find the device details below:

  • Device: iPhone 12 Pro Max

The device has been fully paid for and is not under contract. I kindly request your assistance in unlocking the device so it can be used with other compatible carriers.

  • Hey there,

    1. Log into your T-Mobile Account and choose the Accounts page.
    2. Select the line you wish to unlock, then choose Check device unlock status.
    3. Under the device image, check if your device is eligible to be unlocked. Review Device Unlock Policy for a list of eligibility requirements.
  • Jamesfields's avatar
    Jamesfields
    Transmission Trainee

    Hey there,

    1. Log into your T-Mobile Account and choose the Accounts page.
    2. Select the line you wish to unlock, then choose Check device unlock status.
    3. Under the device image, check if your device is eligible to be unlocked. Review Device Unlock Policy for a list of eligibility requirements.