Forum Discussion

stefanimjm's avatar
stefanimjm
Network Novice
3 years ago

how to unlock my cell phone

Hello, how are you? I want to know how to release the bands on my iPhone. It is registered with T Mobile.

  • either by calling TMO or through one of their social media platforms like Facebook or Twitter..the FB/Twitter route lands you with tier 2 support instead of the call in tier 1 support..

  • gramps28's avatar
    gramps28
    Router Royalty

    You're aunt needs to contact Tmobile support to request the unlock code.

  • stefanimjm's avatar
    stefanimjm
    Network Novice

    my aunt was with t mobile before coming back here to colombia she gave it to me as a gift but there came a time when the bands were no longer playing and i started to find out then that's why i'm writing here because they told us that we could access an email that way where the mobile data was sent and we waited for them to answer us

     

  • you can try through one of their social media platforms like Facebook or Twitter. did you purchase the phone from someone else that was with TMO or you were with TMO and didnt unlock it before you left to Colombia?

  • stefanimjm's avatar
    stefanimjm
    Network Novice

    It was, but I'm already in Colombia and I brought the phone, but it's with the bands closed, it's only good for t mobile, what can I do? Is there an email where I can write to open them?