Forum Discussion
Can I remove Carrier Lock on a fully paid iPhone
Hi,
I wish to know whether an iPhone Carrier lock (SIM LOCK) by T-Mobile fully paid can be legally be UNLOCK ?
alainbastien wrote:
The seller / owner is not responding. May be away.
If returning it to the seller is an option. Return it. Otherwise, you are out of luck.
If you're the original owner with a Tmobile account and meet the requirements in the link below you can request a code.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
Hi,
The link returns BAD LINK
gramps28 wrote:
If you're the original owner with a Tmobile account and meet the requirements in the link below you can request a code.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
Have you tried the LINK ? it returns BAD REQUEST !!!
alainbastien wrote:
gramps28 wrote:
If you're the original owner with a Tmobile account and meet the requirements in the link below you can request a code.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
Have you tried the LINK ? it returns BAD REQUEST !!!
If you can acess it COPY n PASTE the conditions here.
Thanks
It works for me.
Unlock your mobile device
Most mobile devices are programmed to prevent the device from operating with other wireless carriers’ networks without first being unlocked. We're committed to providing you with clear information about unlocking your mobile device.
If you purchased your device from T-Mobile or if you have a T-Mobile authorized device, please follow the steps outlined below to determine your eligibility for device unlocking. In order to unlock a mobile device that is not sold or authorized by T-Mobile, you need to contact the mobile carrier or manufacturer who sold you the device.
T-Mobile’s approach to device unlocking
Once a device becomes eligible for unlocking (eligibility criteria are described below), T-Mobile will automatically and remotely unlock the device within two business days if device supports remote unlock. You can check your device’s unlock status in your my T-Mobile account.
Some devices cannot be remotely unlocked by T-Mobile. In these cases, T-Mobile will send a notification to the device within two business days of it becoming eligible, with next steps to complete the unlock process.
Unlock eligibility requirements
We unlock mobile devices that meet the following eligibility criteria free of charge.
Device eligibility is determined as follows:
- The device must be sold by T-Mobile.
- The device must not be reported as lost, stolen or blocked.
- The account associated with the device must be in good standing.
- The device must also satisfy all the Postpaid or Prepaid unlocking requirements outlined below.
Unlock eligibility for mobile devices on Postpaid plans
- The device must have been active on the T‑Mobile network for at least 40 days on the requesting line.
- If the device was financed or leased through T‑Mobile then all payments must be satisfied and the device must be paid in full.
- If the device is associated with a canceled account, then the account balance must be zero.
- T‑Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Unlock eligibility for mobile devices on Prepaid plans
- At least 365 days must have passed since the device was activated on the T Mobile network.
- If the device was activated less than 365 days ago, then the Prepaid account associated with the device must have had more than $100 in refills during that period for each line active on the account. In addition, more than 14 days must have passed since the device was purchased.
- No more than 2 mobile device unlocks have been complete per line of service in the last 12 months.
- T‑Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Military and other exceptions
Deployed military personnel who are customers in good standing are eligible to have their devices unlocked upon provision of deployment papers. Please contact us for more details.Getting Help
If you have a question about your device’s eligibility to be unlocked, or you need help completing the unlock process, see Support or contact T‑Mobile Customer Service. Mobile Customer Service.
The link works for me as well.
gramps28 wrote:
It works for me.
Unlock your mobile device
Most mobile devices are programmed to prevent the device from operating with other wireless carriers’ networks without first being unlocked. We're committed to providing you with clear information about unlocking your mobile device.
If you purchased your device from T-Mobile or if you have a T-Mobile authorized device, please follow the steps outlined below to determine your eligibility for device unlocking. In order to unlock a mobile device that is not sold or authorized by T-Mobile, you need to contact the mobile carrier or manufacturer who sold you the device.
T-Mobile’s approach to device unlocking
Once a device becomes eligible for unlocking (eligibility criteria are described below), T-Mobile will automatically and remotely unlock the device within two business days if device supports remote unlock. You can check your device’s unlock status in your my T-Mobile account.
Some devices cannot be remotely unlocked by T-Mobile. In these cases, T-Mobile will send a notification to the device within two business days of it becoming eligible, with next steps to complete the unlock process.
Unlock eligibility requirements
We unlock mobile devices that meet the following eligibility criteria free of charge.
Device eligibility is determined as follows:
- The device must be sold by T-Mobile.
- The device must not be reported as lost, stolen or blocked.
- The account associated with the device must be in good standing.
- The device must also satisfy all the Postpaid or Prepaid unlocking requirements outlined below.
Unlock eligibility for mobile devices on Postpaid plans
- The device must have been active on the T‑Mobile network for at least 40 days on the requesting line.
- If the device was financed or leased through T‑Mobile then all payments must be satisfied and the device must be paid in full.
- If the device is associated with a canceled account, then the account balance must be zero.
- T‑Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Unlock eligibility for mobile devices on Prepaid plans
- At least 365 days must have passed since the device was activated on the T Mobile network.
- If the device was activated less than 365 days ago, then the Prepaid account associated with the device must have had more than $100 in refills during that period for each line active on the account. In addition, more than 14 days must have passed since the device was purchased.
- No more than 2 mobile device unlocks have been complete per line of service in the last 12 months.
- T‑Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Military and other exceptions
Deployed military personnel who are customers in good standing are eligible to have their devices unlocked upon provision of deployment papers. Please contact us for more details.Getting Help
If you have a question about your device’s eligibility to be unlocked, or you need help completing the unlock process, see Support or contact T‑Mobile Customer Service. Mobile Customer Service.
I bought the phone on eBay .. seller told me it is locked on T-Mobile. I have just received it and l’m in Mauritius. Can you perform the check for me please ?
It has two IMEIs
on physical SIM
other eSIM.
alainbastien wrote:
It has two IMEIs
on physical SIM
other eSIM.
That makes no difference.
Only the original owner who had the Tmobile account can unlock it.
