Forum Discussion
Android 12 Oxygen 12 updated for OnePlus 9 Pro has MAJOR BUGS & ISSUES!!!!!!
I recently received a new update for android 12 & oxygen 12 for my oneplus 9 pro. Now I have a list of bugs and issues happening. I have read a lot of the same complaints here on the forum and other sites from oneplus 9 pro/ t mobile users experiencing the same thing. Just to list a few…… screen brightness changes for no reason, operational and navigational lag, refresh rate (120) slows down periodically, finger print reader and face unlock will randomly stop working. What is the game plan for t mobile to send out fixes to an update I didn’t need? This is ridiculous.
Hey guys:
The long and the short is I've been experiencing all the aforementioned issues with my branded TMobile OnePlus 9 Pro just like everyone else on this thread - and I went so far as to perform a hard reset of my phone. But…
I just downloaded and installed the July security patch (version:LE2127_11_C.19) and it seems to have resolved all issues. Granted it's only been 15 minutes so far so fingers crossed.
- dylanrhodes0Newbie Caller
Hardware version: 22
Software version: LE2127_11_C.18
Baseband version: Q_V1_P14
Kernel: 5.4.147-qgki-gaa2b12955fb7
1) Fingerprint stopped working. They did a like bootloader restart and I was able to setup again, but then it stopped working once more. Fingerprint area is all white, and knows my finger is there but can't/doesn't read it.
2) Screen flickers off and on occasionally.
3) Brightness adjusts randomly but is often locked at 100%.
4) Can't watch full screen videos on Netflix or YouTube, it's just black or flickers.
5) Refresh rate drops, or it is slowing down, can't tell which. Chrome, app drawer, telegram, photos, all have this issue that I know of. But may not be limited to certain apps.
- DarkvaderRoaming Rookie
I have the Oneplus 9 and after my last update that ran yesterday to version LE2117_11_C.18 my android auto wireless stopped working and then I could not get it working by full (car stereo refresh to stock) full android auto uninstall reinstall resync attempt. I had been using it fine for months and now it will not respond at all.
I too have experienced the screen brightness going crazy. I usually turn off auto brightness control as this phone doesn’t seem to understand how to use it.
I have also had it turn off the auto rotate function on its own randomly which is amazingly frustrating.
My fingerprint reader was pretty stable but it recently started going nuts. I hadn’t considered it may be related to said update.
- AwestruckSockNewbie Caller
My fingerprint reader breaks occasionally now also after the update. Refresh rate drops to sub 10fps randomly. Screen brightness also broken, a lot of time at either max, or minimum brightness with no response from the brightness slider. I will not be getting my next OnePlus through T-Mobile, that is if I go with OnePlus at all in the future.
- JustHereToGetHeNewbie Caller
Also having this issue. Phone will go to maximum brightness until I restart my phone, user input has no control. Phone will lag horribly and sometimes certain parts(or entirely, when trying to enter lock screen password [no fingerprint], which happens way more often) of the screen will turn black and user input is still received. When recording screen of these issues, it does not get registered when look at the videos again. It's horribly often. It often makes the phone unusable until I restart it.
Edit: Area for fingerprint is whited out. A pure white circle with no animation.
- HaniblisNewbie Caller
Having all the same issues, would be great if they would respond or acknowledge it at All.
- magenta6723572Transmission Trainee
Wize old dan wrote:
Got my OP 9 Pro 3 weeks ago and warrantied after 1 week for a new one because the brightness would go max brightness and the screen would flicker. The phone becomes inoperable until you restart it and this is a brand new phone from a T Mobile store just a few days after use. So like I said I warrantied it, got a new one - SAME PROBLEMS. The screen will go max brightness on its own, flicker, the fingerprint reader goes all white and will not read fingerprints. This is disturbing as this new warrantied phone is just a couple days old out of the box with the same issues. I’ll be going back to Samsung if this doesn’t get fixed soon. I do business on my phone and I pay good money and been with T-Mobile for over a decade and this is not acceptable.
Ya a new phone should never have an issue like that; I’d be ticked off. T-Mo hasn’t been the same after COVID especially. They’ve gone from good to horrible. I miss the old customer service that was friendly and personable. Something has changed over at T-Mo.
I’d get a completely different platform if it’s acceptable; not sure if Samsung has the same issue but this is by far the worst OS update I’ve seen in years. Nothing this bad. And T-Mo doesn’t seem to care other than their scripted answers.
- Sean20202Newbie Caller
After the forced update to LE2117_11_C.18 over the weekend, I have experienced much of the listed issues. my fingerprint scanner no longer works, I experience random reboots, most of the time my screen crawls or stops responding all together, and I can no longer adjust screen brightness (its stuck at maximum brightness). Such a shame to happen to a Overplus phone, I've been a user since the Overplus 5 and would had never though such bad quality control would befall a once user centric company.
- ronparsonsNewbie Caller
How the hell does something this rickety pass through QA and into a forced upgrade??
My fingerprint sensor is completely borked. Tried deleting it and re-adding it it's just a white oval and no amount of pressing it for any amount of time works.
I don't want to have to roll back and wipe my device! Absurd
EDIT:
After another reboot I'm now able to set my fingerprint again. Thankfully
- andre07andinoNewbie Caller
Okay so everyone is having the same issues but has T-Mobile responded or given a solution seeing that it was a forced update to which an option wasn't given??
- FastNeatAVRGNewbie Caller
I just got the new update and it is stable for me now as well. But I am also scared to open YouTube haha.
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