Forum Discussion
texts not received from other carriers
Hi! I have been a T-Mobile customer for approximately 2 weeks. When I first transferred my service from Verizon, I was receiving all of my text messages. Two days after switching, all texts stopped f...
So, I can receive text if it comes with a picture or if someone in a group chat is from vz but not from an individual, all other carrier's are fine. The Vz people say when they send me a text it doesn't send.
I filed a complaint with the FCC, Vz responded with an email, something like, I'm Taylor handling your case you can reach me at xxxxxxxx extension xxxxxxxxxx, but when I call that number no extension is available only to leave a voicemail, no one ever call me back. Called the FCC, they were very nice, documented what I said. The FCC said they have to respond within 30 days, so I'll let you know here.
