Forum Discussion

Santiagos's avatar
Santiagos
Network Novice
19 days ago

T-Satellite turn off

Hello,

I have constant problems with T-Satellite connecting on and reconnecting on my iPhone 16 pro max. It causes battery drain. I travel from area to area hiking full time. Sometimes I have full cellular coverage and when I don’t I have Starlink WiFi. And when I hike in areas without cellular it tries to connect constantly to satellite.  This happens in my pocket and sends messages that it’s connected over and over. This sometimes happens at night when I’m on Starlink WiFi asleep. It also will not reconnect to cellular coverage automatically.  It’s frustrating especially because it drains my battery.  What I would like to do is have the ability to turn off  satellite. And only use it when I need it. And without manually having to reconnect to cellular towers.  I have started tickets with Apple.
Thoughts?

  • syaoran's avatar
    syaoran
    Transmission Titan

    You can put your device in Airplane mode, then enable WiFi.  

  • BEC12's avatar
    BEC12
    Newbie Caller

    Same issues: Will not connect to Wi-Fi when no cellular network is available.  Instead goes to satellite that does not support calls.  Will disconnect a call without notice.  Nobody at T-Mobile has a clue, and all seem bewildered as to how to resolve the issue or at least shut off Starlink.  Very irritating, may need to go to another network.  

    • terwoodall's avatar
      terwoodall
      Newbie Caller

      I'm having the same issue.  I don't have a cell signal at my house - I have always used my wifi at home.  Now I have problems with calls, and I can no longer text pictures most of the time.