Forum Discussion
t mobile now
Ever since the merger with sprint, t mobile has been absolute trash. Even after the new sim card its bad. Who ever thought it was a good idea to merge with sprint needs to get fired. Worst thing that has happened. And my job is dependant on having mobile data and if t mobile cant have their stuff together then im gonna have to switch.
- Skyler96Roaming Rookie
It should have never happened. It ruined everything. Tmobile is trash now and it screws up my job. Again. The people who wanted this deserve to get fired.
- magenta8638982Newbie Caller
ABSOLUTELY HORRIBLE!!! I've been with T Mobile for over 3 years and now I can BARELY Send a Text or make a simple phone call! I've tried troubleshooting with them and it just will not work anymore. I'm switching to AT&T! I recommend everyone do the same!
- The merger destroyed their used to be good service. F RATED ALL THE WAY NOW!
- enteranuniqueusNewbie Caller
I don’t think I’ll renew service with T-mobile.
- MrksrvnNewbie Caller
Been with T-Mobile for 6 months after switching from Verizon. Worst mistake i ever made. Use my phone as a First Reaponder and for the Military and the coverage ia pure crap. Have to restart my phone 3/4 times per day cause i have no coverage. Had 3 different phones and none of them work. So at this point its a carrier issue. Ready to leave and not recommend them to anyone! Get 0 help from customer service.
- sawyermadeNewbie Caller
This service is a complete PoS, not even the wifi calling works anymore. I am going to pay off my phone and switch the F out of this BS. I mean, wtf, it is so bad I would be better off not having a phone at all bc ppl think i am ignoring them, i dont get their messages, and mine dont send. It doesnt give you any warning it didnt send either, just basically after hours of wondering why ppl dont respond you check and see that it didnt send. This is the worst F’ing service I have ever had in my life and ironically, it used to be the best.
- GaryD191Newbie Caller
I switched to T-Mobil from Verizon after over 30 yrs. What a STUPID move I made!! I thought I did the research for my area (92592). All the coverage maps indicated T-Mobile was saturating my town!, and Verizon was not even close. I downloaded apps to test tower signal strength etc all that I could think, T-Mobile looked pretty damn good. I made the switch. Well thanks to the pandemic, I had been indoors using wifi, until the other day. I tried to search something on google, nothing. Tried to text, nothing, call nothing, all while in different parts of town. My phone shows full bars and 5G, and I get $hit.
Note to T-Mobile: Whys is this happening, and when are you gonna fix it.
In my opinion, you have tricked people by giving full strength signal, but knowing full well you have absolutely zero effin bandwidth!!
Sounds like a class action law suit to me. Anyone interested?
- DMC2Newbie Caller
Customer Service and Technical Support are the worst I have ever experienced. The workers talk endlessly but never do their job which is to actually fix the problem. I have wasted many hours over many days over many weeks trying to resolve the same problem. A call can be transferred 3 to 4 times and it never gets resolved. Just give up and switch carries, that is what I’m going to do.
- CentralCaliNewbie Caller
T-Mobile is oversold in my market (Central California). Off peak speed is ok but speed tests during peak hours show a connection whose speed is completely unusable. Can’t get the phone to do what I need it to do half the time.
There’s a reason their service is cheaper. I guess you really do get what you pay for as I have more connectivity issues with TMO in week than I did in 15 years with AT&T. 4 months left on my iPhone 11 installment plan and then I am running back to AT&T and taking all 5 lines with me.
- PearlsrfvrNewbie Caller
Same here! I’ve been with T-Mobile for about 4 years and as soon as they put sprint in service was absolute trash! I’ve changed my SIM card to see if that worked & nope, no luck. I've even called 611 to see if they can fix the issue but didn't help. I'm definitely going to switch to another carrier.
- dwl12000Newbie Caller
I have been with Tmobile for 1 day and I have never seen a network run this slow.
I have an iPhone XR, I cannot use my company wireless at work so to listen to music or podcasts while I work I went with Tmobile for an unlimited plan. But it looks like this was a big mistake. My podcast app will not load and SiriusXM will not load from my phone.
I go to check my email and it says ‘No connection’ about 75% of the time.
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