Forum Discussion
SOS only at my new house and street
I just moved and when I checked the coverage map it said I should have full bars. After moving in I realized I have no bars in every room and it’s in SOS. When I called customer service they told me ...
It can be (depending on the issue), and if they believe that it is a long duration , they should have Emergency COW/,COLT to cover (i would recommend asking, as well as finding the tower in question). short duration can be often resolved remotely or small equipment change (i had this issue), but TMobile gave excuse of power outage, modernization, fiber cut... when it reality, it was equipment failure.
Longer ones took +6 months , and others were decommissioned towers that local tech weren't aware of
