Forum Discussion
Ridiculously low speeds
Getting way under the advertised speeds even after a fresh payment to the bill. Just ran a test and have 11mb download speed and 1.5 mb upload crazy to charge so much a month when I can't even use ha...
I'm going to assume your device is the issue. What device are you using (manufacturer and model)? Did you purchase the device from T-Mobile? Have you tried performing a Network Reset from within your devuces settings followed by powering off your device for a minimum of 5 minutes to allow your device to refresh its connection to the network?
Samsung Galaxy S20 5G. Yes I've tried that and rarely helps.
