Forum Discussion
Recently, Ive been getting only 2 bars
Before, the signal was great, always staying at 4 bars. I don't know what happened within the last couple of months. The maximum amount I can get is 2 bars, connected to my wifi or on LTE. Sometimes I even get no service. Ive tested my internet connection online and it always says that there's nothing wrong. What can I do to get the 4 bars again?
Well that is a plus haha! AS far as the strength goes, if you are getting no signal, that is something that we will definitely want to look into. Please give us a call when you have a moment so we can get a service ticket opened for your location.
I have been having this issue for the last two months. My phone only ever shows 1 or 2 bars of service and most calls I make within my home are dropped or sound like I’m under water. If I’m lucky the call will hold up while I’m outside of the home. I have an iPhone XR, have updated to the latest iOS, tried connecting and disconnecting from wifi calling it doesn’t matter what I do. It’s becoming very frustrating and I can’t make a phone call to T-Mobile because it drops. A customer support email for T-Mobile to address problems like this would be helpful.
Has there been any new construction nearby like buildings or other electronic equipment? Do you live in an apartment where vacant units may now be occupied creating interference?
There hasn't been any construction nearby. Also, I don't live in an apartment.
Which particular make and model device are you using and have you changed Hardware in this same amount of time?
Make sure your phone is not connected to “wifi preferred” in your connection settings but “cellular network preferred”. That setting can cause a lot of unknown service issue. Hope it helps.
I'm using an iPhone 6s IOS 12. I recently updated, but that probably isn't the problem because my network has been bad even before updating.
Where can I get to this setting?
iPhones use wifi calling as a default.
It could be, seriously, that your battery is degraded to the point the system has slowed as well as reduced available power for the modem and radio. This would affect signal strength negatively. Intel modems are already weak by design.
That might be the issue. My phone is a few years old and the battery health is at 75%.
Settings> cellular> Wifi calling. If its ON, turn it OFF and restart your device. If its already OFF than that rules out this being one of your problems.
