Forum Discussion

claureichel's avatar
claureichel
Newbie Caller
3 years ago

I'm not getting calls

This has been going on for a 3 weeks now. I don't get a lot of calls. I talk to people, they say they call me but I don't hear the phone ring. I don't even receive their voicemails. They say that it does not ring and says “Were sorry, your all cannot be completed at this time.” This is a HUGE problem. Is there anyone else having the same problem?

  • -type of phone?

    -is it location based? as in does it mainly happen while indooors? at home? work? everywhere? outside?

    -what all troubleshooting steps have you tried so far?

    -are there any other TMO phones around you? and if so are they running into the same thing?

    -was it purchased from TMO, another vendor or brought in from a different carrier?

    • iPhone 13
    • specific from 303 area code
    • have not tried any specific troubleshooting