Forum Discussion

furmom43's avatar
furmom43
Network Novice
3 years ago

Houston outage 77018

Cell service is terrible. Can only hear about ½ of others at most. Lots of fun when trying to hear what is going on with loved one’s cancer plan. I can’t figure out what the issue is. Our internet was down today also, thank to Comcast. I rebooted phone, turned off BT, WiFi calling, nothing helps.  What’s the problem, T-Mobile?

  • I haven’t heard of any outages in that area, but since rebooting hasn’t fixed it, a Service Complaint may need to be filed for your address so engineers can get involved in getting this resolved.