Forum Discussion
furious
I got this free phone from a vendor on the street and he said I would have free service for life with the ACP program he used my ID and said I qualified I gave him $20 activation fee and my phone worked for 4 days now I don't have any service. Who do I contact about this issue? I'm furious he stole my money
Have you tried the police?
- syaoranTransmission Titan
Have you tried the police?
- gramps28Router Royalty
Is the vevdor still there? Better check your credit card if you paid with it.
- ttocsConnection Cadet
You said you gave some random guy on the street your ID. I’d be more concerned with that, than the $20.00.
- fireguy_6364Modem Master
Aletta wrote:
I paid with cash I'm going there today to see if he's still there if not I just want my money back from T-Mobile or someone
why would TMO have to pay you for something you bought from some street vendor? did TMO tell you to do your business through this guy? a bit lost on why its on TMO to fix this and not the vendor you talked to or contact the ACP program itself? did you not leave there with paperwork? a receipt at least?
- hellcrafted999Newbie Caller
Assurance wireless is connected to T-Mobile it is a deactivated service. They are absolutely the worst on the phone and not so great on the internet speaking through a automated and they know a customer representative gets on and he doesn't answer anything, these people have lied to me several times about a government approved program. Many times they told me my phone was in the mail obviously it's definitely not because it would been here they give me a tracking number that doesn't work I have a phone number I have a account with them I asked you update my email where they're sending the link to track on their website I have no email sign this is gotten on hand I will contact everyone I need to so everyone this is a big SCAM. So couldn't get any information out of the great service at assurance wireless. So I reach out to T-Mobile because they're all over their website and all of our Google with them and they tell me this is a deactivated program so I asked why are they linked so much to them on assurance website. I get transferred to someone else I ask the same thing what links you to assurance wireless. I get disconnected. How can such a faulty program be accepted into a government-funded program . Every single time I talk to them they have lied to me. Today I called to update my email I asked four times to do so and he said assurance wireless has you no assurance wireless is scamming everyone from all the people I see common review and ask questions it is far from being handled I will be reaching out to inspector general BBB and everyone who can do anything about this . I have proof of all this. And if it's a scam they're most likely selling our information or using it I recommend do not go with assurance wireless there are many other companies out there even though the website referred them as one of the top three I will make sure that's changed. There's no business ethic or truth to what they say.TRASh FRAUD SCAM Don't use.
Also looking for someone else to look into this because I think my information is at Jeopardy now and T-Mobile's name is all over their website and Google they obviously are linked in one way or another. Proof is in the pudding
.
..
- AlettaNetwork Novice
I paid with cash I'm going there today to see if he's still there if not I just want my money back from T-Mobile or someone
- AlettaNetwork Novice
No haven't tried the police but maybe I should
- AlettaNetwork Novice
I thought he was legit,he have their phones I thought it was a promotion.and how is he able to activate the phone service unless he is legit. I know I was foolish but. How can he do that.
- Lunalette_iPhonNewbie Caller
My only advice I can give is call 611 on ur phone and see what happens..and..always ask for a business card.
- syaoranTransmission Titan
Aletta wrote:
I thought he was legit,he have their phones I thought it was a promotion.and how is he able to activate the phone service unless he is legit. I know I was foolish but. How can he do that.
Just about anyone can activate a prepaid SIM online.
Related Content
- 7 months ago
- 5 years ago
- 6 months ago