Forum Discussion

luishattm's avatar
luishattm
Network Novice
8 years ago

Refund when cancelling prepaid plan?

I have some phones on prepaid plans for relatives.  I will be needing to cancel them soon.  A couple of them have balances in the accounts.  Will those balances be returned to me when I cancel or will I just lose that money?  Answer from a T-mobile rep would be welcome.