Forum Discussion
Overseas and cannot receive confirmation code
Because I am currently overseas I cannot receive a confirmation code. I cannot use my USA sim card.
I just want to check my Prepaid Plan balance and top up if necessary. Can you please advise how I can do so.
Thank you.
- gramps28Router Royalty
Have you tried using guest pay? If you can't do it overseas do you have a friend or relative that can do it for you in the states.
- gakovalNetwork Novice
Thank you. Yes on guest pay. Doesn't work. Yes, to friend option but I'm hoping for an effective "me" way to do it.
- gramps28Router Royalty
Try contacting tmobile support using messenger on one of tmobile's social media platforms to see if they can help.
- syaoranTransmission Titan
Have you tried connecting to WiFi Calling and dialing *233 and using the automated system to add funds? This is one of those reasons why AutoPay is a good thing to have enabled, especially before traveling.
- gakovalNetwork Novice
Gramps, I may be the "real" Gramps. I don't use any social media accounts. Syaoran , thank you but using my overseas sim card and having wifi calling enabled *233 does not connect with T-Mobile.
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