Forum Discussion

Alfrd322's avatar
Alfrd322
Network Novice
12 months ago

How do I change the Visa card in order to continue direct payments?

I had an unauthorized charge on my card. I need to give you the new card number. How is ths don in a secured way, and not just by e-mail?

  • syaoran's avatar
    syaoran
    Transmission Titan

    Login to your my.T-Mobile.com account and add the new payment method.  Make sure you set it as the default payment method.