Forum Discussion

scottgny's avatar
scottgny
Newbie Caller
2 years ago

disappointed - doing away with the credit card autopay discount.

I am very disappointed that you are doing away with the credit card autopay discount. As you seem to be concerned with “security” - thats the first thing i see when i login..

 

I do not own a Debit Card and I don't give out my Bank information.

 

And before anyone says the Credit card companies increased the %.. the increase of credit card fees (based on my bill) would be $9.25.. why then am i losing $20? 

 

  • gramps28's avatar
    gramps28
    Router Royalty

    Besides the autopay discounts with a cc they also making other changes to other fees. It's going to cost customers $5 to pay at a store, they're changing suspension fees and they're tightening down the employee discount policy.

  • My contract has not yet ended but I must change my payment method?  That’s not right.  We’ve never missed a payment so why now?

  • gramps28's avatar
    gramps28
    Router Royalty

    You don't need to change your payment method from credit card. You just lose the discount.

  • Lisa044's avatar
    Lisa044
    Newbie Caller

    T mobile has been hacked so many times I have lost count. What genius thought giving those hackers direct access to drain your bank account is a good idea?  And, there are plenty of people who can't afford to lose the discount.  I hope so many people leave T mobile they think twice about their irresponsible disregard for their customers.