Forum Discussion

tmcommunity123's avatar
tmcommunity123
Newbie Caller
2 years ago

Autopay discount with bank ebills?

Will I still get an auto-pay discount if I configure ebills from my online banking account?

Given tmobile’s security history, uncomfortable giving my banking details directly online; tmobile has already ruined a dedicated email account for me given the amount of spam it receives presumably from the numerous hacks.

  • Hey there. This is a great question because many people do find their bank’s ebilling option more convenient. When you set up that process, you are not eligible for the autopay discount on your T-Mobile bill. 

  • Cash grab from loyal customers.  I will not give your company my banking information and will switch providers over the $15.00 month rate hike.  Also ridiculous to do this with only a two week notice in my case.  

  • HeavenM's avatar
    HeavenM
    Community Manager

    Hey there. This is a great question because many people do find their bank’s ebilling option more convenient. When you set up that process, you are not eligible for the autopay discount on your T-Mobile bill.