Forum Discussion
Charging for phone that was returned.
I had purchased a Samsung Galaxy Z flip 5 phone for my granddaughter. One day she opened it up and the inside screen was totally black I called team Tmobile and they said that they would exchange the...
I'm having the same issue and looking for help. I sent my broke phone back to tmoble using their prepaid ups label. After months of them not locating the phone after it was delivered now they are saying the phone I sent does not have the ime number that's attached to my account and trying to stick me with a 1400 dollar bill.
