Forum Discussion
Anyway to appeal this?
We were told at the store when we switched to T-Mobile that we qualified (or rather our plan qualified) for a bonus (reward) of two pre-paid virtual Mastercards. The sum quoted was a great bonus and...
Submit it again. I've read a lot of post like yours that were denied the first time.
I also suggest contacting TMobile support using messenger on one of their social media accounts like Facebook or Twitter they also are a higher tier of support.
