Forum Discussion
jay968
5 years agoTransmission Trainee
Why can't I set up Apple Pay to pay my autopay bill?
Here is what I have done: Made the Apple Card my default card in my Apple Pay Wallet Opened TMobile app on my iphone Chose “Bill” from the choices at the bottom of the screen Scrolled all the wa...
AdamTheGreat
4 years agoNetwork Novice
I’m glad I’m not alone. When I look at the bill section, it says auto pay is on. When I actually go into the auto pay settings it says it is off. Trying to turn it on says “Oops. We’re having a little trouble.”
I reached out to CS via Twitter. They recommend I wait a few days since my account is brand new. The form customer service sent didn’t fix the issue and they could see it on their end.
I think I’ll have them put in a tech support ticket.
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