Forum Discussion

achs44's avatar
achs44
Newbie Caller
16 days ago

SIM carrier unlock

My Iphone XR SIM carrier was locked by T-mobile and I need T-mobile to help me unlock it 

  • syaoran's avatar
    syaoran
    Transmission Titan

    T-Mobile did not SIM lock your device.  You more than likely bought a locked device or are the victim of Apple's Retailer Flex Policy where the device SIM locks to the first SIM you put in it.  Are you a T-Mobile USA custer?  Does your T-Mobile account amd your device meet all of the SIM Unlock Policy requirements?  

    SIM Unlock Policy | Unlock Your Mobile Wireless Device | T-Mobile