Forum Discussion
return label for a trade in phone
I’m not able to locate the return label on T-Mobile website in order to send in my trade in device before the 30 days expire. Can anyone give me directions to finding the prepaid label? Thanks
You’ll want to contact our Care team and have them look up your account and walk you through the return proces.
You’ll want to contact our Care team and have them look up your account and walk you through the return proces.
I activated service with two iPhone 12’s five days ago. I still have no idea where to get the shipping labels for the two iPhone 8’s that I will be trading in.
I got an email that talks about the instructions on how to return your old device and get a shipping label but I never find a shipping label when I follow that link!
Someone please help!!!!!Sounds like you’re talking about the Get an iPhone on Us promo. There’s a couple things that need to be met in order to get the deal. You’ll need to be activating a new line of service, have the device paid off, and the device needs to be in good condition.
Hi, I am trying to upgrade my iphone 7plus and i see trade in value dropped to $72 from $300. Apple offers $140 to 7 Plus.
Hi there, I have open new account with trade in 2 iPhone xs and 1 iPhone 8 with the promo P27 on Dec13.
Get $830 off for iPhone 12 pro. I made the order online. The sale rep said my 3 iPhone are qualify for $830 off. But what I see in https://my.t-mobile.com/account/promotions It not what I agree for.
Line one with iPhone xs 256GBCredit details
Total monthly credit: $24.67
Duration: 30
Number of credits applied: 0
Total credit amount: $740
Line two with iPhone xs 64GB
Total monthly credit: $20.14Duration: 30
Number of credits applied: 0
Total credit amount: $604
Line three with iPhone 8 64GB
Credit detailsTotal monthly credit: $18.44
Duration: 30
Number of credits applied: 0
Total credit amount: $553
When the sale rep email me to document he said I will see the trade in value less than $830 but no worries it will be $830 and apply to my bill after I trade in.
Is it work that way?P27 Promo did showed up in my account the day they ship the phone. So I am good with all 3 promos now showing in my account. Two P26 and one P27.
I already ship the trade-in to TMO still waiting for them to reply on trade in status .
Did this get resolved?? I have the same problem. I was told to take to store for trade in… they said they don’t accept in store for online order… I keep getting the run around… would really like the p27 promo I signed up With
They only sell 12 Max Pro. Max has only one model. IPhone 12 has two models regular and pro.
So update I just observe that my one line is showing the promo offer belief P26 rest still not. Tforce told me when they about to ship the promo will show under Promotion under account.
No i got the 12 Pro
