Phone number not showing up on Usage details

fireguy_6364 wrote:

because youre using imessage.. if it was an apple to apple text then odds are it was an imessage and those dont get sent the same as texts.

It is Apple-Apple. What I am referring to is on my usage details not my phone. The number appears as an incoming phone call, but no incoming message appears in the details when a few came in moments after the call. I don’t mean why doesn’t it show up on my actual phone. I’m talking about my usage data from my account. A number that’s had several hundred incoming/outgoing messages should appear on that list like all my other ones do. Does that make sense?

Were the sms done in the stock app and not a 3rd party like WhatsApp?

by messages you mean texts correct?

I'm having the same issue with one of my lines.  But mine shows texts between us but it's missing multiple days of phone calls. Now, it's not updating either. I'm getting really fed up with these constant issues with usage details

Same issue with the data usage. All the phone numbers stopped showing up on my text usage report for just one line. 
Any idea why this would happen? 
thanks

Travelwoman13 wrote:

Same issue with the data usage. All the phone numbers stopped showing up on my text usage report for just one line. 
Any idea why this would happen? 
thanks

are they apple to apple phone texts?

They are and others were androids however these were all showing up prior then suddenly stopped.

Travelwoman13 wrote:

They are and others were androids however these were all showing up prior then suddenly stopped.

Why are phone numbers for texts listed as just 4 or 5 numbers instead of actual phone numbers on usage account?