Forum Discussion

Shaker's avatar
Shaker
Network Novice
24 days ago

Not Receiving Group Texts and Server Alarms on WiFi

When I’m connected to WiFi, I am not receiving group texts that include one Android user. Additionally, I’m not receiving web-based texts (such as server alarm notifications) when there is an issue. However, when I disable WiFi and switch to cellular data, I receive all of these messages immediately.

My carrier is T-Mobile.

I’ve tried basic troubleshooting, but the issue persists. Any advice on resolving this so that I can receive all messages over WiFi would be appreciated. Thank you!

  • Shaker's avatar
    Shaker
    Network Novice

    Well solved it

     

    Add/Allow the Required Ports:

    • Add rules for each of the necessary ports (80, 443, 500, 4500, 5228, 5229, 5230, and 123).

    • Set these rules for both TCP and UDP protocols, or as specified by your router’s options.