Netflix No Images, But Can Play

I think it has to do with Netflix being able to determine whether I’m connecting through a T-Mobile account, since the service is included with my service.  Everything else works on my Apple devices, except Netflix.  When I use Netflix, the images and descriptions don’t load.  I can play video, but I can’t see what it is…  No images or descriptions.  Click it and it plays though.

I connect through my home router, which creates double NAT.  But this is the only service which doesn’t work though.

Any suggestions?