Forum Discussion

Bunny009's avatar
Bunny009
Network Novice
2 years ago

iPhone 13 glitching

I have been having issues with my iPhone 13 glitching with my voice cutting in and out for the past four months. Despite getting it replaced twice, the problem persists. I've contacted Apple and T-Mobile, but the issue remains. Is anyone else facing a similar problem? Any help would be appreciated.

  • Bunny009's avatar
    Bunny009
    Network Novice
    2 years ago

    Unfortunately, I could not solve the problem and bought a new phone. However, I'm still In search of solutions. I will share anything if I find out anything because I get frustrated when talking to someone, and they constantly say I'm cutting in and out!

  • HeavenM's avatar
    HeavenM
    Community Manager
    2 years ago

    Hey @Bunny009 Making phone calls is not my favorite thing to do, so when things like audio issues happen it makes me so frustrated. Were you able to fix the calls cutting out? if so, we would love to know how so others can do the same if they have that problem. 

    thanks! 

  • Bunny009's avatar
    Bunny009
    Network Novice
    2 years ago

    I've recently joined this community group because I've been having issues with my phone despite contacting both T-Mobile and Apple. I was hoping to find new information or potential solutions within this community instead of buying a new phone. Thank you. Happy New Year!