Forum Discussion
International texting not going through...
I am on the simple plan, and haven’t been able to send international texts to the UK for months. I cannot figure out what is causing the problem. I am on the iPhone 6s. Does anybody know how to fix this problem?
Steve
- drnewcombFiber Fanatic
Jean Pierre wrote:
Same kind of problems here. Not receiving text messages from France. Very annoying. TMobile tech department say they don’t know what to do, not to call back.
Do they receive texts you send? Are iPhones involved?
- TommyDNewbie Caller
Same here. While in France I can’t send or receive texts from French friends here. I can get texts from the US.
- tmo_chrisSpectrum Specialist
Hey there! Sorry to hear you are having troubles messing your friends across the pond 😥 Has this always been the case or did it work in the past? I only ask as there are specific featured that can be added to your account (if you chose to add them) that block stateside international services. What specific error are you getting when trying to send an SMS to your friends? Are you sending the SMS to a contact you have saved in your phone? If so, can you try entering their number manually and sending that way? Also, are your friends using iPhones?
- tmo_laurenConnection Curator
Hey there!
Just wanted to check in and see if this was resolved, and if not, if you could please answer the questions above it would be much appreciated!
-Lauren
- tmo_mike_cModerator
Is this still giving you trouble? Please take a look at the post Chris wrote and give us a reply back on how things are going. Thank you!
- EgithinjiNetwork Novice
I cannot text internationally
- EgithinjiNetwork Novice
Sorry, this service is not available is the message it's giving back
- NativeCaliNetwork Novice
My plan allows unlimited texting to Ukraine but I have not been able to get a text out. My friend does have an I Phone. Could that be the problem??
- magenta9898303Network Novice
I am not getting SMS from overseas whereas I am getting messages locally and able to SMS overseas. Talked to Tmobile support but they are not not successful in solving the problem. I spend around 3 hours with their experts but result.
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